What We Do

Services built around your operations

Custom software, designed around the way your team already works. No templates, no bloat, no platform lock-in. Just the tools your operations actually need.

Who we work withFounder-led service teams·5-20 people·Operations running on spreadsheets, chat, and email
01
Automation

Workflow & process automation

We automate the manual, repetitive work slowing your team down. Reporting, coordination, data entry. If your team does it daily and it feels like busywork, we can build a system for it.

Automated consolidated reporting spreadsheet
Case Study

Canadian Restaurant Chain

95% less time on daily reporting

We automated daily financial consolidation across 30+ restaurant locations. What used to take a team member three hours every day now runs in under ten minutes.

Read the case study

Before this, I dreaded the end of each day because I knew I had hours of copying numbers from PDFs ahead of me. Now I upload the files, click a button, and the spreadsheet is ready.

Operations CoordinatorMulti-Location Restaurant Chain

Best fit

Ops-heavy service teams of 5-20 where daily reporting and coordination still run through spreadsheets, email, and chat.

Signs you need this

  • A full day a week disappears into copy-paste and spreadsheets
  • Reports are stitched together from three or more tools by hand
  • When an integration silently breaks, nobody finds out for days

What you get

  • Workflow audit and detailed process map
  • Custom automations across the tools you already use
  • Scheduled jobs, webhooks, and API integrations
  • Alerts and observability so failures surface immediately
02
AI

AI agents and integrations

Production-grade AI built into your operations. AI agents that handle conversations end-to-end, document extraction that holds up on real inputs, and semantic search over your own data.

Best fit

Ops-heavy teams where the real bottleneck is something AI could do: conversations, documents, or search. Usually after trying an off-the-shelf tool that almost worked.

Signs you need this

  • Your team is still running conversations by hand that a good agent could close end-to-end
  • Unstructured documents, briefs, or tickets are eating whole days of your team's time
  • An off-the-shelf AI tool almost worked, but accuracy didn't hold up in production

What you get

  • AI agents that run real workflows end-to-end: conversations, payments, handoffs
  • Document processing pipelines: OCR, extraction, classification
  • Semantic search and retrieval over your own data
  • Evaluation harnesses, guardrails, and cost-aware production deployments
03
Internal Tools

Internal tools & dashboards

Custom dashboards, admin panels, and management tools that replace the spreadsheets running your operations.

Best fit

Founder-led service firms outgrowing a master spreadsheet, or stuck with a generic SaaS that almost fits but fights the way their team actually works.

Signs you need this

  • Your operations live in a spreadsheet that only one person understands
  • Staff ping engineering for every data lookup or edit
  • You're outgrowing an off-the-shelf tool that almost fits

What you get

  • Admin panels and operational UIs built for your team
  • Role-based access, audit trails, and permissioning
  • Live dashboards tied to your real data, not exports
  • Integrations with the systems you already depend on
04
Web

Web development

Fast, clean, and scalable websites for teams that need reliability and long-term maintainability.

Stylus Solutions redesigned website homepage
Case Study

Stylus Solutions

2x inbound inquiries, 45% lower bounce

We refreshed the digital presence of a Florida-based rights & clearances firm, turning an outdated site into the credibility piece their 20-year reputation deserved.

Read the case study

The website finally tells our story the way we tell it in person. We've had prospects reference specific projects from our portfolio during initial calls. That never happened before.

Margarita SullivanFounder, Stylus Solutions

Best fit

Service companies whose website no longer matches the reputation they've built offline, and who need a site their own team can keep current.

Signs you need this

  • Your current site is slow, off-brand, or hard to update
  • Every content change requires a developer
  • You need a web app that scales past the template it started on

What you get

  • Marketing sites, portals, and product surfaces
  • Performance, SEO, and accessibility baked in from day one
  • CMS integration and content workflows your team can own
  • Ongoing support and iteration after launch
"The guys at Erio delivered a stellar project with top-notch code expertise, professionalism, and without a single bug! 😊"
Samantha·Engineer at Bloom Credit
"Erio Software delivered outstanding website development work with impeccable attention to detail. Working with them was a pleasure, thanks to their deep understanding, quick responsiveness, and polite demeanor."
Alejandro·CEO at Caja Negra
"Very patient and supportive team to work with. Would highly recommend."
Mark·Frankly Marketing Agency

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  • Free 20-minute call
  • Understand where your operations can improve
  • See if custom tooling is the right fit

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